Refund policy
Welcome to Elite Store. We value your trust and want you to have a smooth shopping experience. Please read our Refund & Return Policy carefully before making a purchase.
Returns
We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused, unworn, and in its original condition.
The product must be returned with original packaging, tags, and accessories (if any).
Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
Products damaged due to misuse or improper handling
Items without original packaging or tags
Customized or personalized products
Sale or clearance items (if applicable)
Return Process
To initiate a return, please contact us at:
Email- manishanigam67@gmail.com
Please include:
Your order number
Product details
Reason for return
Photos of the item (if damaged or defective)
Once your return request is approved, we will provide return instructions.
Refunds
After receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method.
It may take 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos for quick assistance.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item
Cancellation Policy
Orders can only be canceled before they are shipped. Once shipped, the order cannot be canceled.
Contact Us
If you have any questions regarding our Refund & Return Policy, contact us at: manishanigam67@gmail.com
Elite Store
Email- manishanigam67@gmail.com